Terms and Conditions
Welcome to Spininio. This document outlines the binding agreement that governs the use of all services, games, and promotions offered on our platform. By registering an account and participating in the games at the Spininio United Kingdom, you confirm that you have read, understood, and accepted these terms and conditions. It is your responsibility to familiarise yourself with these rules before playing.
Your Account and Responsibilities
To use our services, you must be at least 18 years of age and legally old enough to gamble in your jurisdiction. You are permitted to open only one account. During registration, you must provide accurate personal information, including a valid email address. It is your duty to keep your login credentials secure and confidential.
Before your first withdrawal, you will be required to complete a Know Your Customer (KYC) verification process. This involves submitting valid identification documents, such as a photo ID and proof of address. This procedure is a security measure designed to protect both you and the platform from fraudulent activity. Verification is typically completed within 24 hours during business days.
Financial Rules and Payments
The minimum amount for both deposits and withdrawals is £20. Standard withdrawal limits are set at £3,000 per week and £15,000 per month, though these may be adjusted for players with higher VIP status. Please note that to prevent money laundering, all deposited funds must be wagered at least three times before a withdrawal can be requested; otherwise, fees may apply. Withdrawal requests are processed on weekdays (Monday-Friday).
Bonus Policy
All promotional offers, including the welcome package and ongoing bonuses, are subject to specific terms. A few key conditions apply to most offers:
- Wagering Requirement: A standard wagering requirement of 40x applies to the bonus amount and any winnings generated from free spins.
- Maximum Bet: When playing with an active bonus, the maximum permitted bet is £5 per spin or game round.
- Game Contribution: Wagering contributions vary by game type. Slots typically contribute 100%, while table games like Roulette and Blackjack contribute 5%. Live casino games contribute 0%.
- Validity: Bonuses are generally valid for 7 days from the moment they are credited unless stated otherwise.
It is important to read the specific rules for each promotion before claiming it. A full breakdown of our offers can be found on the promotions page.
Prohibited Activities
To ensure a fair and secure gaming environment for all players, certain activities are strictly forbidden. Engaging in any of the following may result in account suspension, forfeiture of winnings, and closure of your account. Prohibited actions include creating multiple accounts to abuse bonuses, using software to gain an unfair advantage, engaging in fraudulent payment activities, and colluding with other players. We reserve the right to investigate any suspicious activity.
Disputes and Communication
Should you have any concerns or disputes regarding your account, gameplay, or these terms, your first point of contact should be our customer support team. Clear communication helps us resolve issues efficiently. For detailed information on reaching our support agents, please refer to the Spininio contact us page.